SUM8 · ASCENT
Data Deletion
Last updated: November 10, 2026
You can ask us to delete your data at any time, through any of the options below. This applies to the "ASCENT by SUM8" app and the rest of ASCENT.
Option 1: on Facebook
- Open Facebook and go to Settings & privacy → Settings.
- Open Business integrations.
- Find "ASCENT by SUM8" and click Remove.
Meta notifies us right away. We delete the token and the data received from Meta, and you get a confirmation code to track the request.
Option 2: inside ASCENT
Go to Connections → Meta → Disconnect. The token is deleted immediately and ASCENT stops reading and changing the account.
Option 3: by email
Email lucas@sum8.com.br with the subject "Data deletion", your company name and the email or Facebook profile used to connect. We confirm when it is done.
What is deleted and when
- Immediately: the Meta access token.
- Within 30 days: ad and Page data received from Meta and, if you ask, everything else in your ASCENT account.
- Within 14 days after that: backups, which rotate automatically.
- Only what the law requires us to keep, such as tax records, remains for the legal period.